Broadcasting Production Technical Support

Technical Support

Supporting our customers and protecting their investment in our products is paramount to Chyron. Our dedicated global customer support experts provide a broad range of superior services including 24-hour coverage, remote diagnostics, and in-depth technical advice.

  • Review Support Plans

    Find the plan that's right for you. Support plan for every need and budget.

  • Upload Your Files

    Has our support specialist asked to review logs, scenes or other files?

  • House of Worship - Live Production Solution


    Does our support specialist need to share your screen with TeamViewer?

Open A Support Case

To open a support case, locate the blue help button at the lower right of this screen.

All of Chyron’s products are offered with support, license and maintenance agreements (SLMA). SLMAs provide access to Chyron’s Customer Success Team, repair or replacement of defective parts / system components, and access to software service packs for issue resolution. Our maintenance agreements help you accurately predict service and maintenance costs, eliminate specialized technical training and staffing, and minimize your spare parts inventory.

  • Europe Middle East, Africa

    Phone: +44 (0)20 8867 9055
    Support Hours: 24/7*

    *see details of your support plan

  • Americas, Asia

    Phone: +1 631 845 2132
    Support Hours: 24/7*

    *see details of your support plan

  • Global Support

    Phone: +1 888-4CHYRON

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  • Chyron YouTube

    Check out out YouTube channel for product sizzle reels, case studies, demos, tips and tricks and more.

  • Chyron Academy

    Chyron Academy offers structured courses and certifications in many of our products for free.

  • Repair or Replace

    Need repairs, replacements or want to trade in your Chyron gear? Our experts can help! Get in touch at the 24/7 support number, above.