Billing Specialist
About Chyron
Chyron is a global leader in products, services, and solutions for professional broadcast. As part of the Chyron team, you will be working with products that create content viewed by billions every day. We serve live television, news, and sports production, as well as other markets such as corporate, government, house of worship, esports and education. We offer the industry leading PRIME Live Platform, encompassing broadcast grade graphics, branding, augmented reality, video and audio mixing and more. Privately held, Chyron is headquartered in Melville, New York. Chyron also has offices in the Czech Republic, Denmark, Finland, Germany, Mexico, the Netherlands, Norway, Singapore, Slovak Republic, Sweden, and the United Kingdom.
About Chyron
Chyron is a global leader in products, services, and solutions for professional broadcast. As part of the Chyron team, you will be working with products that create content viewed by billions every day. We serve live television, news, and sports production, as well as other markets such as corporate, government, house of worship, esports and education. We offer the industry leading PRIME Live Platform, encompassing broadcast grade graphics, branding, augmented reality, video and audio mixing and more. Privately held, Chyron is headquartered in Melville, New York. Chyron also has offices in the Czech Republic, Denmark, Finland, Germany, Mexico, the Netherlands, Norway, Singapore, Slovak Republic, Sweden, and the United Kingdom. 1
Responsibilities:
- Check Sales Orders against Customer Purchase Orders and Quotes to identify any anomalies
- Check customer payment terms and advise of any differences
- Review customer billing schedules to ensure that they fall in line with customer purchase orders and previous billing schedules
- Investigate customer order historical data
- Raise manual invoices for our most prestigious customers ensuring that there are minimal issues when an invoice becomes due
- Resolve issues between customer sales orders, quotes and invoices
- Build Customer relations
- Update customer account details to ensure that we have the most up to date information and accurate account information
- Report to senior management any issues that arise
- Make suggestions on how we can improve processes
- Assist in month end closings and financial audits
- Customer account reconciliations as needed
Requirements:
- Proven experience in a billing specialist role
- Excellent attention to detail and customer relations
- Prior account reconciliation experience
- Experience working with NetSuite (an advantage)
- Intermediate knowledge of Excel
- Comfortable working with targets
- Ability to work independently
- Skill in evaluating information or situation and making judgments based on facts
- Patience and ability to manage stress
- Excellent communication skills (written and oral)
- Skilled in negotiation
- Problem-solving skills